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Author: ramalatarendani
A computer science graduate and ITIL certified individual who is energetic, hardworking and enthusiastic with passion for people and high commitment to service delivery. I have an understanding of work ethics, team work, responsibility, communication and willing to learn with supervision and initiative. I have 1 year experience working in an IT environment and I have evaluated a developed system and developed a system using java Netbeans and SQL, so I have a full knowledge of database programming and I also have knowledge of analysing business requirements and documenting business processes which i gain during my projects at the university. I have knowledge of responsive web design and I posses good oral and written communications skills, highly proficient in resolving client queries and troubleshooting issues and I am able to cope with pressure and setbacks. I also have potential in learning and excelling at new technologies