Platform Specialist Full Time

Job Description

As a Platform Specialist, will play a key role in maintaining, optimizing, and expanding our organization’s platform and technology infrastructure. Work closely with cross-functional teams to ensure the seamless integration of various technologies, including SQL databases, machine learning, RPA, and DevOps practices. Expertise in coding languages will be essential for developing and customizing software solutions to meet specific business needs.

KEY RESPONSIBILITIES:

Strategic Responsibilities:

The Platform Specialist role is a critical position within our technology team, with a focus on optimizing our platform’s performance and incorporating data analytics and Artificial Intelligence solutions. The strategic contributions and technical expertise will have a direct impact on our business success about technology, data, and platform excellence. A well-defined and executed strategy is crucial for a company’s long-term success, as it provides a clear direction and helps the organization make informed decisions and allocate resources effectively to achieve its goals.

Core Responsibilities:

Monitor and maintain our technology platform to ensure its stability, performance, and scalability.
Identify areas for optimization and implement solutions to enhance platform efficiency.
Manage SQL databases, including data modelling, querying, and performance optimization.
Develop and maintain data pipelines for efficient data extraction and analysis.
Collaborate with data scientists and engineers to integrate machine learning models into our systems.
Implement machine learning algorithms and frameworks for data analysis and predictive analytics.
Work on robotics projects to enhance automation and process efficiency.
Integrate robotic systems with our existing technology stack and troubleshoot any issues.
Implement DevOps best practices to automate deployments, continuous integration, and continuous delivery.
Collaborate with the DevOps team to ensure a smooth development and deployment process.
Develop and customize software solutions using coding languages such as Python, Java, C++, or others as required.
Write scripts and automate routine tasks to improve operational efficiency.
Implement security best practices to protect the platform from vulnerabilities and threats.
Conduct regular security assessments and work on remediation efforts.
Create and maintain documentation for platform configurations, code, and processes.
Provide training and knowledge transfer to other team members as needed.
Relationship Management with External stakeholders

ACCOUNTABILITY

Accountabilities outlined in the core responsibilities provide a clear picture of the specific areas of responsibility for the Platform Specialist, making it easier for the organization to assess performance in each area. These accountabilities can be further customized based on the organization’s needs and expectations for the role.

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

All internal stakeholders within the organization as specified or required. Interact with cross functional teams within the Data Analyst and Development.

Reasons for Interaction:

Interact with Operations to ensure effective delivery of solutions.
Collaborate with the IT Technology teams to provide guidance, training and support where required.
Document process and procedure in line with company strategy and Business units.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

Degree in BCom information Technology or equivalent
Certifications related to SQL, machine learning, robotics, or DevOps will be advantageous

Years of Experience

7 years’ experience in a Platform Specialist role
Minimum 3 years SQL and Coding and scripting experience is essential.
Experience with Cloud Technologies will be advantageous

Additional Skills

Proven experience in Data Visualization and Data Cleaning.
Proven experience in SQL database management and optimization.
Strong knowledge of machine learning algorithms and frameworks.
Experience with robotics systems and automation technologies.
Proficiency in DevOps practices and tools.
Excellent coding skills in one or more programming languages (C++, Java, Python)
Knowledge of data analysis and visualization tools.
Strong problem-solving and troubleshooting skills.
Effective communication and collaboration abilities.
Strong MS Office product skills with advanced Excel skills.
Proficient in Power BI/Qlik Sense
Behavioural Competencies

The incumbent is required to have demonstrated the following competencies:

Work independently with minimal supervision
Cross-functional integration and collaboration
Problem Analysis and problem solving
Ability to work under pressure.
Perseverance/Tenacity
Accountability
Teamwork
Ability to influence and inspire others towards a common goal.
Dedication to customers
Planning and organizing
Attention to detail
Deadline driven